Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2024
Chacha Bhatija Realty ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.
1. Information We Collect
We collect information that you provide directly to us, including: Personal Information: • Name and contact details (phone number, email address) • Property preferences and requirements • Budget and financial information (when voluntarily provided) • Communication history with our team Automatically Collected Information: • Device and browser information • IP address and location data • Website usage patterns and preferences • Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes: Service Delivery: • To respond to your inquiries and provide property recommendations • To facilitate property viewings and transactions • To connect you with property owners, buyers, or relevant parties • To process documentation and legal formalities Communication: • To send property updates and new listings matching your preferences • To provide transaction updates and important notifications • To send promotional offers and newsletters (with your consent) • To gather feedback and improve our services Business Operations: • To analyze and improve our services • To maintain records for legal and accounting purposes • To prevent fraud and ensure security
3. Information Sharing
We may share your information with: • Property owners or buyers (for transaction purposes) • Banking and financial institutions (for loan assistance) • Legal professionals (for documentation services) • Government authorities (when legally required) • Service providers who assist in our operations We do NOT sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your information: • Secure servers and encrypted data transmission • Access controls and authentication systems • Regular security assessments and updates • Employee training on data protection While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to: • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve user experience • Enable certain website functionalities You can control cookie settings through your browser. However, disabling cookies may affect website functionality.
6. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal requirements) • Opt-out of marketing communications • Withdraw consent for data processing To exercise these rights, please contact us using the details provided below.
7. Data Retention
We retain your information for as long as: • Your account is active or as needed to provide services • Necessary to comply with legal obligations • Required to resolve disputes • Needed for legitimate business purposes When data is no longer required, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or concerns, please contact us: Data Protection Officer Chacha Bhatija Realty Pillar No. 775, Mansa Ram Park Rd Dwarka Mor, New Delhi - 110059 Phone: 92132 32908 Email: privacy@chachabhatija.com We will respond to your inquiry within 30 business days.
By using our services, you consent to the collection and use of information in accordance with this policy.